Returns & Exchanges
At The Lola Club, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer 30-day returns on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return slip provided by our portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our team inspects your return for quality assurance, we will issue a refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing